About Stagger

How it works

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Any questions?


How it works

We’ve designed a healthcare platform centred around your life. With quick and easy consultations, fully managed treatments, and fast delivery to your door, we enable personalised healthcare for a better life.

1 Answer some simple questions

Use our online form any time of day to tell us about yourself & the support you need.

2 Our Australian-based medical team review your answers

They’ll advise what treatment is right for you via a quick telehealth call.

3 We’ll deliver treatments to your door

If prescribed, we’ll express post your treatments straight to your door every time they’re due.


How much does the doctor consultation cost?
Am I guaranteed a prescription (where required) and treatment?

Stagger clinicians provide the highest standard of healthcare, assessing each patient on an individual basis. If our medical team determines a potential risk related to a specific prescription or treatment, it will not be issued.

Our team will provide recommendations for next steps, including in-person GP visits for further assessment. If this occurs, any fees you’ve paid will be refunded (for prescription-based treatments).

How long until a clinician or pharmacist responds?

A Stagger clinician or pharmacist (where appropriate) will review your assessment and respond within 24-hours. In most cases, you’ll hear from them sooner than this.

Can I cancel at any time?

Yes, you can cancel at any time. However, given there are no ongoing annual fees, we suggest delaying any remaining repeats you have for future use, if required.

Do you handle my repeats?

Yes! When you organise your healthcare with Stagger, consider your repeats handled. We’ll ensure you never miss a repeat.

How fast will my treatment be delivered and how is it packaged?

Your order is sent within 1 day of purchase from our partner pharmacy based in Australia, all orders are sent in a discreet box with an unmarked outer bag.

Can’t find what you need?

Take a look at our full FAQs here or contact us with your questions.

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