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How it works

We’ve designed a healthcare platform centred around your life. With quick and easy consultations, fully managed treatments, and fast delivery to your door, we enable personalised healthcare for a better life.

1 Answer some simple questions

Use our online form any time of day to tell us about yourself & the support you need.

2 Our Australian-based medical team review your answers

They’ll advise what treatment is right for you via a quick telehealth call.

3 We’ll deliver treatments to your door

If prescribed, we’ll express post your treatments straight to your door every time they’re due.

FAQs

Am I guaranteed a prescription (where required) and treatment?

Stagger clinicians provide the highest standard of healthcare, assessing each patient on an individual basis. If our medical team determines a potential risk related to a specific prescription or treatment, it will not be issued.

Our team will provide recommendations for next steps, including in-person GP visits for further assessment.

How long until a clinician or pharmacist responds?

In most cases a clinician will review your assessment and respond within 24 hours.

Do you handle my repeats?

Yes! When you organise your healthcare with Stagger, consider your repeats handled. We’ll ensure you never miss a repeat.

How fast will my treatment be delivered and how is it packaged?

Once your treatment has been paid for, it will be dispatched within 1-3 days and sent via express delivery. Your product is shipped in an Australia Post package, which means it will be completely discreet.

Can’t find what you need?

Take a look at our full FAQs here or contact us with your questions.

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